Diagnostic equipment
How do I…?
The most common questions about using FCAR diagnostic equipment, answered step by step.
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Setup and activation
How do I change the unit language?
In the app's main menu select "Settings". Then tap the language you want to activate and press "OK".
How do I connect the unit to Wi-Fi?
In the tablet menu (operating system) tap "Settings"; under "Wireless & networks" you will find the "Wi-Fi" option.
How do I change the date and time?
In the tablet menu (operating system) tap "Settings"; under "System" you will find the "Date & time" option.
How do I set the VCI connection mode?
In the app's main menu select "VCI connection" and choose the one you prefer:
· Bluetooth: turn on Bluetooth and tap the device you want to connect to.
· USB: plug the USB cable into the tablet and the other end into the VCI.
· Bluetooth: turn on Bluetooth and tap the device you want to connect to.
· USB: plug the USB cable into the tablet and the other end into the VCI.
How do I edit the user details?
In the app's main menu select "Settings" and then "User information". Tap "Edit", make your changes and press "Save".
Updates
How do I update the FCAR app?
In the main menu select "Update" and, under "Application", press "Update". If the button is disabled it may be because:
· The unit is already up to date.
· It is not connected to Wi-Fi.
· There is no active licence or it has expired.
· The unit is already up to date.
· It is not connected to Wi-Fi.
· There is no active licence or it has expired.
How do I update the VCI?
In the main menu select "Update" and, under "VCI module", press "Update". If the button is disabled it may be because:
· The unit is already up to date.
· It is not connected to Wi-Fi.
· There is no active licence or it has expired.
· The unit is already up to date.
· It is not connected to Wi-Fi.
· There is no active licence or it has expired.
How do I update the vehicle makes?
In the main menu select "Update" and, under "Vehicle database", press "Update". If the button is disabled it may be because:
· The unit is already up to date.
· It is not connected to Wi-Fi.
· There is no active licence or it has expired.
· The unit is already up to date.
· It is not connected to Wi-Fi.
· There is no active licence or it has expired.
Reports and report history
How can I send a report?
During diagnosis, tap the envelope icon in the top bar and fill in the requested information (title, description, year and contact are required). You can save it or send it directly. Sent and saved reports appear under "Feedback", inside "Data management".
How do I view recordings of past tests?
In the main menu select "Data management" and then "Data review". Pick the test you want to view from the list.
How can I view completed reports?
In the main menu select "Data management" and then "Data set". Choose the report you want to view.
How can I see the report history?
In the main menu select "Data management" and then "Feedback". From there you can edit the report and send it.
Technical tools
Dictionary
In the main menu select "Reference" and tap "Dictionary". At the top there is a search box for specific look-ups.
Fault codes / error codes
In the main menu select "Reference" and tap "Fault code". At the top there is a search box for specific look-ups.
Detect Toolbox
In the main menu select "Detect Toolbox" and tap "Pin Detect". If the diagnostic connector has power, pin 16 should read 12 V.
How can I take a screenshot?
Every section of the app has a side bar on the right with a scissors icon. Tapping it captures whatever you are viewing at that moment.
Help
Where can I find the unit manual?
In the app's main menu select "Reference" and tap "Manual".
How can I watch tutorial videos?
In the main menu select "Reference" and tap "Video": the FCAR YouTube channel loads.
Can't find the answer?
Our support team helps you by TeamViewer remote session, phone or email.